Terms & Conditions
Last updated: 13 August 2026
1. About these terms
These Terms & Conditions apply when you visit libsplumbing.com.au, submit an enquiry or request a quote from LIBS Plumbing.
LIBS Plumbing operates in New South Wales, Australia.
ABN: 26 586 236 972
NSW Contractor Licence: 486179C
By using this website, you agree to these terms. If you do not agree, please do not use the website.
2. Website information
The information on this website is provided as a general overview of our services. We aim to keep it accurate and current, but plumbing requirements vary between properties.
Website content, photographs and service descriptions are not technical advice and should not be relied upon as a substitute for an inspection or professional assessment.
3. Requesting a quote
Submitting a Request a Quote form is an enquiry only. It does not create a contract, confirm an appointment or require LIBS Plumbing to accept the work.
Any initial estimate based on descriptions or photographs may change after inspecting the property or discovering conditions that were not reasonably visible beforehand.
A quote becomes binding only when it is provided and accepted in accordance with its stated terms. Additional work or variations must be discussed and approved before proceeding, except where immediate action is reasonably required to make an unsafe situation safe.
4. Plumbing services
The scope, price, timing, materials, payment requirements and other conditions for plumbing work will be set out in the applicable quote, invoice, written agreement or contract.
Where NSW law requires a particular residential building contract, notice, insurance or other document, the required document will apply in addition to these website terms.
Customers must provide accurate information and reasonable access to the property at an agreed time. Delays may occur because of unsafe conditions, restricted access, concealed services, unavailable materials or circumstances outside our reasonable control.
5. Urgent situations
Website forms and emails may not be monitored continuously and should not be relied upon for an immediate emergency response.
For urgent plumbing assistance, call LIBS Plumbing on 0400 512 777. If there is an immediate risk to life, fire, serious flooding or another dangerous emergency, contact the appropriate emergency service. Call 000 where required.
6. Information and photographs you provide
When submitting an enquiry, you agree to provide information that is accurate and relevant to the requested work.
You confirm that you have permission to provide any property details, photographs or documents you upload. Please avoid including identification documents, financial details or images of people unless they are necessary.
Submitted information will be handled in accordance with our Privacy Policy.
7. Australian Consumer Law
Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.
Where consumer guarantees apply, services will be provided with due care and skill and will be reasonably fit for any purpose made known to us, subject to the applicable law.
8. Website availability
We aim to keep the website available and operating correctly, but we cannot guarantee uninterrupted or error-free access.
We may update, suspend or remove website content or functions when reasonably necessary.
9. Third-party links
This website may contain links to third-party websites or services. These links are provided for convenience and do not mean that LIBS Plumbing controls or endorses those websites.
Third-party websites have their own terms and privacy practices.
10. Intellectual property
Unless otherwise stated, the LIBS Plumbing name, logo, written content, graphics and original website materials belong to LIBS Plumbing or are used with permission.
They must not be copied, altered, republished or used commercially without permission.
11. Liability
To the extent permitted by law, LIBS Plumbing is not responsible for loss caused solely by reliance on general website information, website interruptions, third-party websites or inaccurate information supplied by a website user.
This clause does not limit any responsibility or legal right that cannot lawfully be excluded.
12. Changes to these terms
We may update these Terms & Conditions when our website, services or legal obligations change. The latest version will be published on this page with the updated date.
13. Governing law
These Terms & Conditions are governed by the laws of New South Wales, Australia.
14. Contact us
For questions about these terms, contact:
LIBS Plumbing Administration Team
Phone: 0400 512 777
Website: libsplumbing.com.au